Just Privacy Policy

At Just Casino, we understand that your personal data is valuable and sensitive, and we are committed to protecting it at every stage of your journey with us. This privacy policy explains how we collect, use, store and safeguard your information when you visit Just Casino.com, register an account, play games or contact our support team. By using our services, you consent to the practices described below.

Information We Collect

We collect several categories of information to provide, secure and improve our services. When you create an account with Just Casino, we ask for your full name, date of birth, email address, phone number and residential address. We also collect payment information when you make deposits or request withdrawals through any of our supported methods, including Visa, Mastercard, Interac, bank transfers and cryptocurrencies such as Bitcoin, Ethereum and USDT.

• We gather identity verification documents, such as proof of address and government-issued ID, to confirm your eligibility and residency
• We track your gaming activity, including deposits, withdrawals, bets and bonus usage, to maintain accurate account records
• We record technical data such as IP address, device type, browser version and login timestamps for security purposes
• We collect communication records when you contact our support team via email or LiveChat

How We Use Your Data

Our Just Casino platform uses your personal information for a range of legitimate purposes connected to running a secure and compliant online casino. We at Just Casino use your data to verify your identity, process payments, prevent fraud and comply with our obligations under our Curaçao Gaming Authority licence, no. OGL/2024/164/0246. We also use your information to personalise your experience, including tailoring promotions such as our welcome bonus and Space Club loyalty scheme rewards to your activity level.

Here at Just Casino, we may use your contact details to send you transactional messages, such as confirmation of deposits or withdrawals, as well as marketing communications about new promotions, free spins or tournaments, where you have opted in to receive them. You can withdraw your consent to marketing at any time through your account settings or by contacting our support team.

Legal Basis for Processing

We process your data based on several legal grounds, including the performance of our contract with you, our legitimate interest in preventing fraud and ensuring responsible gambling, your consent where required, and our compliance with legal and regulatory obligations under Curaçao law and applicable international standards.

Sharing Your Information

Our Just Casino operation does not sell your personal data to third parties. However, we may share your information with trusted partners who help us run our services, including payment processors, identity verification providers, game developers and regulatory authorities where legally required. At Just Casino, we only share the minimum information necessary for these partners to perform their functions, and we require them to maintain appropriate confidentiality and security standards.

We at Just Casino may also disclose your data where required by law, such as in response to a valid legal request from a competent authority, or where necessary to protect our rights, our players or the integrity of our platform. Given our Restricted Countries Policy, we may also share information with compliance partners to confirm your residency and eligibility to play.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including the duration of your account's activity and any additional period required to meet our legal, accounting or regulatory obligations. Our Just Casino records relating to transactions, verification and bonus activity may be retained for several years after account closure to comply with anti-money laundering requirements and to resolve any disputes that may arise, including those settled through arbitration in Curaçao as described in our terms.

Your Rights

We want you to feel confident that you remain in control of your personal data while playing at Just Casino. Depending on your jurisdiction, you may have a number of rights regarding the information we hold about you.

• You can request access to the personal data we hold about you
• You can ask us to correct any inaccurate or incomplete information
• You can request that we delete your data, subject to our legal retention obligations
• You can object to or restrict certain types of processing, including marketing communications
• You can request a copy of your data in a portable format where technically feasible

To exercise any of these rights, you can contact us directly at support@Just Casino.com, and our team is available 24/7 via LiveChat to assist you with any privacy-related questions.

Cookies and Tracking Technologies

Our Just Casino website uses cookies and similar technologies to enhance your browsing experience, remember your preferences and analyse how our platform is used. We use cookies to keep you logged in, to recognise returning visitors, and to measure the effectiveness of our promotions, including offers delivered through our Just Casino bonus codes and free spins campaigns. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our site.

Data Security

We at Just Casino take data security extremely seriously and have implemented technical and organisational measures designed to protect your information from unauthorised access, loss, misuse or alteration. These measures include encryption of sensitive data, secure servers, restricted internal access and regular security reviews. While we strive to protect your data to the highest standard, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

International Transfers

Given that Just Casino serves players across multiple regions, including localised editions for Canada, Australia, New Zealand, Argentina and several European markets, your data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your information consistent with this policy and applicable data protection standards.

Restricted Jurisdictions and Compliance

We remind all players that Just Casino does not accept registrations or deposits from residents of certain restricted countries, including the United States, United Kingdom, Netherlands, Spain, Italy, France, Germany and several others listed in our terms. Should we discover that an account has been opened in breach of our Restricted Countries Policy, we reserve the right to request additional documentation, restrict account activity, and process your data as necessary to confirm compliance, including verifying your residency through proof of address.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements or other operational needs. We will notify you of material changes by posting the updated policy on our website, and we encourage you to review it periodically. Your continued use of Just Casino after any changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns or requests regarding how we handle your personal data, please do not hesitate to reach out. Our support team at Just Casino is available around the clock via LiveChat, or you can email us directly at support@Just Casino.com. We are here to help you understand your rights and ensure your experience with us remains safe, transparent and secure.