Play Responsibly at Just

At Just, we believe that gambling should always remain an enjoyable form of entertainment, never a source of financial or personal harm. We are committed to promoting responsible gaming across every part of our platform, and we provide the tools, information and support our players need to keep their play safe and under control. Whether you know us as Just Casino or Just Casino, our priority remains the same: your wellbeing comes first.

Here at Just Casino, we recognise that for a small number of players, gambling can become a problem. We take this seriously and have built a comprehensive Responsible Gaming framework to help you recognise the warning signs, set meaningful limits, and access independent support whenever you need it.

Our Commitment to Responsible Gaming

Our Just platform is designed with player protection built into every stage of the customer journey, from registration through to ongoing play. We at Just ensure that account verification, deposit controls and self-exclusion tools are readily accessible, not buried in menus. Our Just Casino login process also gives you quick access to your account settings, where responsible gaming tools can be adjusted at any time.

  • We provide clear information about the risks associated with gambling
  • We offer free tools to help you monitor and control your spending and playtime
  • We train our support team to recognise signs of problem gambling
  • We restrict access to our services for self-excluded and underage individuals
  • We signpost independent organisations offering free, confidential help

Who Should Be Cautious

We ask all our players to consider the following before registering a Just casino account:

  • Gambling should never be viewed as a way to make money or solve financial problems
  • You should only gamble with money you can afford to lose
  • You should never chase losses by increasing your stakes
  • Gambling should not interfere with your work, relationships or daily responsibilities
  • If gambling stops being fun, it is time to take a break

Recognising the Signs of Problem Gambling

We encourage every player at Just Casino to regularly reflect on their gambling habits. Warning signs may include spending more time or money than intended, feeling anxious or irritable when not gambling, lying about the extent of your play, borrowing money to gamble, or neglecting personal and professional obligations. If any of this sounds familiar, we strongly recommend using one of the tools described below or reaching out to a specialist support organisation.

Tools We Offer to Support Safer Play

Deposit Limits

We allow you to set daily, weekly or monthly deposit limits directly from your account settings. Once set, we will not allow deposits beyond your chosen limit until the specified period has elapsed. You may lower your limit at any time with immediate effect; increasing a limit will only take effect after a cooling-off period, giving you time to reconsider.

Loss and Wagering Limits

In addition to deposit controls, our Just platform allows you to set loss limits and wagering limits, helping you manage your overall exposure rather than just the amount you deposit.

Session Time Reminders

We provide session reminders that notify you of how long you have been playing, helping you stay aware of time spent on our games. Our Just casino app and desktop site both display this information clearly during active sessions.

Cooling-Off Periods

If you feel you need a short break, we offer a cooling-off period during which your Just casino account will be temporarily suspended for a timeframe you select, typically ranging from 24 hours to several weeks. During this period, you will not be able to deposit or play.

Self-Exclusion

For players who need a longer-term solution, we offer a self-exclusion facility allowing you to close your account for a minimum of six months, up to a permanent exclusion. Once self-exclusion is activated, we will not permit you to reopen your account before the agreed period expires, and we will take reasonable steps to prevent the creation of duplicate accounts. We will also stop sending marketing communications and bonus offers to self-excluded players.

Reality Checks

We provide optional reality check pop-ups that appear at intervals you define, summarising your time spent and net results during a session, so you can make an informed decision about whether to continue playing.

Age Verification and Protecting Minors

Our Just casino login and registration process requires all players to confirm they are at least 18 years old, or the legal gambling age in their jurisdiction, whichever is higher. We carry out identity and age verification checks as part of our standard account review procedures, and we reserve the right to suspend any account where age cannot be satisfactorily confirmed. We strongly encourage parents and guardians to install filtering software on shared devices to prevent underage access to our Just online casino and similar platforms.

Restricted Jurisdictions and Bonus Eligibility

We are unable to offer real money play to residents of a number of restricted countries, and separate restrictions apply to bonus eligibility for citizens of certain nations. We may request Proof of Address to confirm residency, and winnings may be voided where residency cannot be verified. These measures form part of our broader approach to responsible and compliant operation, alongside our standard Just Casino bonus terms.

Independent Support Organisations

We recommend that any player concerned about their gambling habits, or those of someone close to them, contact one of the following independent, free and confidential support services:

  • GamCare - advice, support and counselling for anyone affected by problem gambling
  • Gambling Therapy - free online support available in multiple languages
  • BeGambleAware - information, advice and tools for safer gambling
  • Gamblers Anonymous - a peer support fellowship for those seeking to stop gambling

These organisations operate independently of Just and can provide confidential guidance regardless of where you play.

Our Ongoing Responsibility

We at Just Casino continually review our responsible gaming policies to ensure they reflect best practice and regulatory expectations under our Curaçao Gaming Authority licence. Our customer support team, available 24/7 via LiveChat and email at support@Just Casino.com, is trained to discuss responsible gaming concerns sensitively and direct you towards appropriate tools or external resources. Whether you search for us as Just, Just Casino, or simply Just Casino login, our goal is the same: a safe, transparent and enjoyable environment for every player.

We reserve the right to request documentation, restrict account functionality, or close an account entirely where we believe this is necessary to protect a player's wellbeing. Our aim is never to penalise, but to protect, and we encourage open communication with our support team whenever you have concerns about your own play or that of someone you know.